Refund Policy

Last Updated: January 24, 2024

At TRADINGi, we are committed to your satisfaction with our products and services. We want you to explore our offerings with confidence. To ensure you have ample time to evaluate our services, we offer a unique 14-day money back guarantee.

1. Money-Back Guarantee

You have the opportunity to experience our paid products for a total of 14 days, including free trial if any.

2. Refund Process

To initiate a refund, please follow these steps:

  • Contact our customer support team within 14 days of your initial payment, either by email [[email protected]] or through our designated support channels.
  • Provide your order information, including the date of purchase, the product or service purchased, and the reason for your refund request.
  • Once we receive your request, we will process it within a reasonable timeframe and refund the full purchase price to your original payment method.

3. Refund Eligibility

  • Refunds are only available for payments made directly to TRADINGi. We do not process refunds for payments made through third-party platforms.
  • Refunds are available for both one-time payments and subscription payments, within the 30-day money-back guarantee period.
  • If you purchased a subscription, the refund will include all payments made during the 14-day guarantee period.

4. Exception

Please note that the money-back guarantee does not apply to:

  • Subscriptions or payments made after the 14-day guarantee period has expired.
  • Payments made through third-party platforms or services.

5. Contact Us

If you have any questions or need assistance with a refund request, please contact our customer support team at [email protected]

We are dedicated to providing you with a risk-free and satisfactory experience with TRADINGi. We value your trust in our products and services and are committed to delivering excellence.